đ° Pricing
Choose the most suitable support plan for your team and get professional help and protection on demand.
đĻ Version Comparisonâ
| Version / Feature | Community | Basic Support | Professional Support |
|---|---|---|---|
| Price | Free | $100 / incident (single support) | $399 / year |
| OpenDesk Software | â | â | â |
| Client Downloads | â | â | â |
| Official Documentation | â | â | â |
| Technical Support | â | Email + Remote Assistance | Email + Priority Remote Support |
| Support Mode | â | Incident-based billing | 5 support incidents per year |
| Response Time | â | Best effort | Within 24 hours |
| Service Priority | â | â | High Priority |
đ Service Notesâ
- All versions have no user limit; everything depends on your hardware resources
- OpenDesk software itself remains consistent across all versions
- Fees are only for technical support and service capabilities
- Support services do not affect the completeness of community edition features
đ¤ Selection Guideâ
- đĸ Community Edition â Learning / Personal / Testing environments
- đĄ Basic Support Edition â Small teams / Non-critical production environments
- đĩ Professional Support Edition â Enterprise production systems / Core business environments
đ Get Supportâ
For purchasing support or enterprise solutions, please contact us:
- đ§ Email: 1902802324@qq.com
- đŦ GitHub Issues / Discussions
We will provide the most suitable support recommendations based on your deployment scale.